Loft Lines — Service Terms
Welcome to Loft Lines. By accessing or using our website, you agree to the terms set out below. Please read them carefully. If you do not agree, you should stop using the site and contact us with any questions before placing an order.
These Terms aim to keep your experience predictable and safe. They work together with our Privacy Policy. We may update the Terms from time to time; the version date appears at the end of this page.
Legal Compliance and Regulations
By accessing and using our services, you agree to comply with all applicable laws and regulations, including data protection standards and online safety protocols. Loft Lines operates in accordance with international compliance requirements to ensure a safe and secure user experience.
User Responsibilities
Users are required to act lawfully and refrain from violating any local, national, or international laws while using our services. Any misuse of our platform that breaches compliance policies may result in account suspension or legal action.
Dispute Resolution and Governing Law
In case of disputes, we adhere to strict legal frameworks and offer fair resolution processes. All disputes will be governed by the laws. By using our services, you acknowledge acceptance of these terms and agree to their enforcement.
Contact Information
For questions or concerns related to our policies, please contact us at loftlines@gmail.com.
Acceptance of Terms
Using our website, creating an order, or sending a message to the studio constitutes acceptance of these Terms. If you order on behalf of a company, you represent that you have authority to bind that company to these Terms.
Changes to Terms
We may revise these Terms to reflect legal, technical, or business changes. Material updates will be highlighted on this page. Continuing to use the site after changes means you accept the updated Terms.
Eligibility & Age
You must be at least the age of majority in your jurisdiction (18+ in India) to place orders. If you are under the age of majority, a parent or legal guardian must review and accept these Terms on your behalf.
Orders & Contract Formation
Your order is an offer to purchase products from us. We accept your offer when we send an order confirmation email. If we cannot fulfill an order (for example, inventory issues), we will cancel and refund promptly.
Pricing, Taxes, and Currency
Prices are listed in INR unless stated otherwise and include or exclude taxes as indicated at checkout. Delivery charges are shown before payment. For international shipments (if available), you are responsible for duties and fees at destination.
Shipping & Delivery
We ship across India via trusted couriers. Estimated timelines are shown at checkout and may vary due to carrier capacity, weather, or holidays. Title and risk pass to you upon delivery to the address you provide.
Returns, Cancellations & Replacements
If your order arrives damaged, contact us within 48 hours with photos and the order ID so we can replace or refund according to our policy. Custom sizes and framed works may be final sale unless defective.
Intellectual Property
All content on this website — images, text, designs, and trademarks — is owned by or licensed to Loft Lines and protected by applicable intellectual property laws. You may not copy, modify, or redistribute content without written permission.
Prohibited Uses
You agree not to misuse the site, including by introducing malware, attempting unauthorized access, scraping content, interfering with normal operation, or using our works in a way that infringes third-party rights.
Limitation of Liability
To the maximum extent permitted by law, Loft Lines will not be liable for indirect, incidental, special, or consequential damages arising from your use of the site or products. Our total liability for any claim is limited to the amount you paid for the relevant order.
Indemnification
You agree to indemnify and hold Loft Lines harmless from claims or losses arising out of your breach of these Terms or misuse of the website, including reasonable legal fees.
Severability & Entire Agreement
If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect. These Terms, together with our Privacy Policy and order confirmations, constitute the entire agreement between you and Loft Lines.
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